Legal
User Agreement
Last updated: May 2025
1. Purpose
This agreement covers how individual users — across different roles — are expected to use TSM responsibly.
2. Roles & Permissions
TSM uses a role-based access model. Your role determines what data you can view and what actions you can take:
- Admin: Full access — create GRs, manage customers, manage users, access all records.
- Dispatcher: Create and manage GRs, view customer records.
- Viewer: Read-only access to records — no creation or editing.
3. Your Credentials
You are responsible for your login credentials. Do not share your password. If you suspect unauthorised access, contact us immediately at expendifiii@gmail.com.
4. Accurate Data
You agree to submit accurate and honest data. TSM is a record-keeping system — incorrect data defeats its purpose and may create legal or operational problems for your business.
5. Prohibited Conduct
You must not attempt to access other accounts, inject malicious code, scrape data, or use TSM in any way that could harm other users or the platform.
6. Data Ownership
All data you create in TSM belongs to you. We process it only to provide the service.
7. Suspension
We reserve the right to suspend accounts that violate this agreement. If you believe a suspension was made in error, contact us at expendifiii@gmail.com.
8. Refer & Earn
If you refer a fellow transporter and they purchase a paid plan, both of you receive 15 extra days free. Referral rewards are applied automatically.
9. Feedback
Any feedback or suggestions you share with us may be used to improve TSM — we won't owe you compensation for it, but we will genuinely listen.
10. Updates
We'll notify you at least 14 days before making material changes to this agreement.
11. Contact
Questions about this agreement? Email us at expendifiii@gmail.com.